Works council members operate in a field of tension between colleagues, employers, and other stakeholders in the company. Good conversation management and a confident approach to conflicts are therefore key competencies for successful employee representation. In this practice-oriented seminar, participants learn to communicate clearly and constructively even in difficult conversation situations – and to resolve conflicts in a solution-oriented manner.
https://www.ak-akademie.at/media/uploaded-files/Bildungsfreistellung.pdf
