Nursing speaks plainly
Healthcare ProfessionsIn personGerman 8 Präsenzeinheiten

Nursing speaks plainly

Nicole Preschern MA BA MEd.

Simone Markut MEd.

Whether with patients, relatives or within the team – communication is the key to safe nursing and good collaboration. In this practical continuing education programme, you will train typical conversation situations from everyday nursing – intensively, reflectively and realistically.

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Description

Professional communication significantly influences the quality of nursing care, patient safety and team morale. In this training, you will specifically practise challenging conversation situations – from admission to difficult discussions with relatives.
With the help of a simulation manikin, you will experience challenging communication situations first-hand and gain confidence in nursing actions.

Requirements

Openness to first-hand experience and active participation in practical exercises

Course content

  • Basics of professional communication in nursing
  • Empathy, active listening, questioning techniques, I-messages
  • Handling emotions, conflicts, boundaries and misunderstandings
  • Use of a simulation manikin to depict complex nursing situations with communicative demands
  • Debriefing and collegial case reflection
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Target group

Registered nurses, nursing assistants, healthcare assistants  

Dates and teaching units

30Sep

BIFO Klagenfurt

30.09.2026, 08:00–16:00

Mittwoch, 30.09.2026

08:00 - 16:00

Next date

bfi-Klagenfurt

9020 Klagenfurt; Bahnhofstraße 44

Mittwoch, 30.09.2026

08:00 - 16:00 o'clock

Language of instruction: German

Seminar request possible

This course can be requested as a seminar.

Request seminar date

Course provider: Kärntner Berufsförderungsinstitut GmbH

Kärntner Berufsförderungsinstitut GmbH

Course provider: Kärntner Berufsförderungsinstitut GmbH

For questions about course content, please contact:

Kärntner Berufsförderungsinstitut GmbH

info.gesundheit.ak@bfi-kaernten.at06606657201