Imagine entering a patient's room or meeting a client who has just received the diagnosis of a serious illness. The words get stuck in your throat, and you search for the right phrases to show empathy without saying the wrong thing.
Course objectives:
Remain professionally stable, even in emotionally challenging situations
Communicate empathetically without overburdening yourself or the patients
Regulate your own emotions and act professionally
Image source: Canva AI - AI generated
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Please send your request to be added to the waiting list, including the date and topic, to gesundheit@vhsktn.at. We will inform you immediately when places become available.
