WEBINAR: This far and no further. Psychological de-escalation and verbal self-defence
Healthcare ProfessionsWebinarGerman 8 Präsenzeinheiten

WEBINAR: This far and no further. Psychological de-escalation and verbal self-defence

Mag. Jasmin Thamer, Klinische- und Gesundheitspsychologin, Mediatorin, Konfliktmanagement

🔍 Discover effective strategies for psychological de-escalation in our webinar “This far and no further”! Learn how to respond confidently in critical situations and strengthen your communication skills. Register now! 💬✨

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Description

Escalating situations occur repeatedly in everyday care. Both patients and their relatives often experience psychological and/or physical crises and moments of great tension. Nursing and healthcare professionals face multiple challenges, as they must not only respond appropriately but also manage their professional routine and personal difficulties.

This requires targeted expertise to assess situations in a timely and objective manner and to respond correctly.

Image source: Canva AI - AI generated 

Your preferred date is fully booked?
Please send us your request to be added to the waiting list, including the date and topic, to gesundheit@vhsktn.at. We will inform you promptly when places become available.

Requirements

To ensure the online course runs smoothly and can be counted as further training, active participation is required. Please turn on your camera and microphone.

Please note: Passive participation without visible attendance may result in the course not being marked as completed.

Course content

  • Importance of communication and its impact on interpersonal relationships
  • Reflecting on your own communication patterns
  • Forms of aggression and solution strategies
  • Dealing with insults and verbal attacks
  • Transition from conflict to escalation
  • Conducting conversations with agitated individuals

Dates and teaching units

21Oct

Webinar 21.10.2026

21.10.2026, 08:00–16:00

Date details

Mittwoch, 21.10.2026

08:00 - 16:00

Next date

Mittwoch, 21.10.2026

08:00 - 16:00 o'clock

Language of instruction: German

Course provider: The Carinthian Adult Education Centres

The Carinthian Adult Education Centres

Course provider: The Carinthian Adult Education Centres

For questions about course content, please contact:

The Carinthian Adult Education Centres

b.schranz@vhsktn.at0676 845 870 222