Conflict Situations in Professional Everyday Life
Healthcare ProfessionsIn personGerman 8 Präsenzeinheiten

Conflict Situations in Professional Everyday Life

Mag. Jasmin Thamer, Klinische- und Gesundheitspsychologin, Mediatorin, Konfliktmanagement

Professional and private everyday situations bring a variety of challenges and can push us to our limits.

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Description

Clear and convincing communication, self-assured demeanour, decisive action and persuasiveness are key skills in dealing with difficult conversations and crises. In this workshop, participants will learn various methods to assert themselves in such moments and maintain their personal resilience. The goal is to strengthen one's own resilience and act confidently in challenging situations. 


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Your preferred date is fully booked?
Please send your request to be added to the waiting list, including the date and topic, to gesundheit@vhsktn.at. We will inform you promptly when places become available.

Course content

  • Classifying conflict situations and handling them appropriately
  • Easier handling of potential conflict partners
  • Training for challenging conversations and content
  • Confident handling of criticism and attacks
  • Strengthening self-esteem
  • Expanding social skills
  • Self-regulation in conflicts
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Target group

Professionals in healthcare, nursing and social work

Course provider: The Carinthian Adult Education Centres

The Carinthian Adult Education Centres

Course provider: The Carinthian Adult Education Centres

For questions about course content, please contact:

The Carinthian Adult Education Centres

b.schranz@vhsktn.at0676 845 870 222