This professional development course covers general basics and information about problems and conflicts, as well as recognising personal opportunities and individual solution approaches for dealing with and experiencing difficult situations and how an active change of perspective can succeed. Why doesn’t my colleague react angrily to an accusation? How can I respond calmly and effectively to an allegation? Why, how, and when does a conflict become a conflict? What does it take to prevent a conflict?
Situations and how I experience them can be very different. How “serious” or how “insignificant” they are for me depends on my patterns, needs, and values, and accordingly, my reactions to individual circumstances vary.
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Is your preferred date fully booked?
Please send us your request to be added to the waiting list, including the date and topic, to gesundheit@vhsktn.at. We will inform you promptly when places become available.
