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eLearning: Change Management & Psychology in Transition

Expert*in des bfi-Kärnten

Diploma course

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Description

In a time when change is the only constant, solid knowledge of change management and an understanding of the psychology of change are essential. Learn to understand and manage the dynamics of willingness to change, resistance, and emotional reactions. The eLearning course can be started at any time (no attendance required & flexible scheduling).

Requirements

Internet access, a webcam, and a microphone are required for participation. After payment of the course fee, the eLearning course will be activated for you, and you will receive your access details by email.

Notes

Teaching and learning materials:- Scripts: Scripts with practice-oriented content are available on our digital learning platform at any time.

Practice questions: For exam preparation, there are control and core questions.
Interactive exercises: Interactive exercises with didactic added value.
Audiobooks: Audiobooks for the scripts are ideal for on the go.
Learning videos: Learning videos are partially available as support on our digital learning platform.

Content support & technical support:- Subject matter support: Content support is guaranteed throughout the entire certificate course.

Technical support: Support for technical questions regarding the digital campus is provided.

Exam modalities:- Multiple-choice exam: Each module must be completed with a multiple-choice exam.

No exam registration required: Exams can be taken at any time without prior registration via the online campus.
Exam duration: You will receive 40 exam questions per multiple-choice exam. The exam duration is 30 minutes. Multiple exam attempts per exam are possible.

Course content

Acquire the know-how to implement sustainable changes and promote a future-oriented, resilient corporate culture.
Module 1: Project Management as a Business Process
In this module, you will learn the fundamentals of change management: causes, phases, and common pitfalls.
Module 2: Agile Leadership & New Change Management
In this module, you will learn about agile leadership approaches, the agile manifesto, and the agile mindset. You will discover how to successfully lead self-organised teams, empower employees, and integrate agile change management into your leadership practice.
Module 3: Change Communication & Storytelling
In this module, you will gain knowledge about change communication – from tasks and competencies to suitable methods and media, as well as storytelling and cascading information sharing.
Module 4: Coaching & Mentoring in Change Processes
In this module, you will learn the fundamentals of coaching and mentoring – from tasks and processes to important coaching competencies and various mentoring formats.
Module 5: Psychology in the Change Process
In this module, you will learn the fundamentals of emotions – from their origins and functions to their influence on behaviour and how to handle emotional phases in change processes.

Target group

Employees in change management: individuals who wish to expand their knowledge in the field of change management.
HR assistants and personnel officers: individuals who want to engage more deeply with the psychological aspects of change processes.
Consultants and coaches: individuals who wish to expand their expertise in change management and the psychological support of change processes.
Project managers and team leaders: professionals who want to successfully lead change processes in teams and organisations.
Practice-oriented users: individuals who wish to derive direct benefits for their work through practical examples.